I didn't receive my package

Modified on Thu, 6 Jun at 11:30 AM

Send us an email and we'll be happy to look into the tracking details for you. 

In rare occurrences, a package may have gotten lost within the sorting facility. If that is the case, not to worry! We will simply remove the surveys from your account without penalty. We've got your back and appreciate having you in the Highlighter community!

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