Highlighter Support FAQ
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Knowledge base
Become a Highlighter
Become a Highlighter
4
I don't have an invite code
My invite code does not work
How long does it take to get in from wait pool?
How does Highlight work?
Highlighter Account Management
Can't log-in to Highlighter account
2
I see an error page when trying to log-in to my Highlighter account
I forgot my invite code. I can't log-in to my account
Update account details
2
I want to change the email registered with my account
How can I change my phone number in my Highlight account?
Locked out
1
I'm locked out of my Highlighter account
How do I delete my account?
1
How do I delete my account?
Opt-In Survey
Disqualified from Opt-In survey
1
I disqualified from the Opt-In Survey
Active Offers
Can't find survey in account
1
I received my package. Where is my survey?
Can't submit video to survey
1
I can't submit video to survey
Package not received
1
I didn't receive my package
Photo/Video submission guidelines
0
Gift Card Rewards
Gift Card Rewards
1
Where is my gift card?
Video Feedback Training
Video Feedback Training
1
Video Feedback Training