Highlighter Support FAQ

Become a Highlighter 4

• I don't have an invite code
• My invite code does not work
• How long does it take to get in from wait pool?
• How does Highlight work?

Can't log-in to Highlighter account 2

• I see an error page when trying to log-in to my Highlighter account
• I forgot my invite code. I can't log-in to my account

Update account details 2

• I want to change the email registered with my account
• How can I change my phone number in my Highlight account?

Locked out 1

• I'm locked out of my Highlighter account

How do I delete my account? 1

• How do I delete my account?

Disqualified from Opt-In survey 1

• I disqualified from the Opt-In Survey

Can't find survey in account 1

• I received my package. Where is my survey?

Can't submit video to survey 1

• I can't submit video to survey

Package not received 1

• I didn't receive my package

Photo/Video submission guidelines 0

Gift Card Rewards 1

• Where is my gift card?

Video Feedback Training 1

• Video Feedback Training