I can't submit video to survey

Modified on Thu, 28 Mar 2024 at 01:25 PM

It sounds like you are uploading quite the quality video! Sorry that you had difficulties with the upload (this may be due to file size). 

To complete your feedback & submit your video:

  1. Send your video file using https://wetransfer.com

  2. When using WeTransfer, after agreeing to their terms of use and uploading the file, select the circle with the three dots in it and email the file directly to support@highlighters.letshighlight.com 

  3. Upload a screenshot of your WeTransfer video submission confirmation to the "Browse" field of the Video Survey question. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article