How Do I Delete or Close My Highlight Account?

Modified on Mon, 2 Nov at 1:48 PM

We're sorry to see you go. Here's how to request account deletion or removal from our community.


How do I delete my account?


To request account deletion, please contact our support team by emailing support@highlighters.letshighlight.com or submitting a support ticket. Include the following in your message:

- Your full name

- The email address associated with your Highlight account

- A request to delete or close your account


We will process your request within 5-7 business days and confirm once your account has been removed.


Will I lose my pending points if I delete my account?


Yes. Deleting your account will remove access to any points that have not yet been paid out. 


How do I unsubscribe from Highlight emails?


If you only want to stop receiving emails, you can unsubscribe by clicking the unsubscribe link at the bottom of any Highlight email. 


Can I re-join Highlight after deleting my account?


Yes, you are welcome to re-apply to the Highlight community in the future. However, your previous history, points, and profile will not be restored.

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